About Us

Our Story...


North Iowa Community Credit Union is a not-for-profit financial institution offering many of the same services found at banks or savings and loan associations. More importantly, North Iowa Community Credit Union is member-owned by people like you.

When our credit union was formed in 1956 by a group of employees of local labor unions, we offered our members confidential credit and systematic savings plans. Today, you'll find that we are holding true to this proud tradition, providing full-family memberships, modern convenience services, two convenient locations, high-yield savings programs, and low-cost loans for nearly every personal need.

You'll find North Iowa Community Credit Union to be unique in today's financial marketplace due to our member-owned concept. All earnings are returned to you in many ways, including higher savings dividends, lower loan rates, and the convenient services only offered by your credit union.

Hours to serve you:

  • LOBBY:  Monday through Thursday, 9 am to 5 pm, Friday; 9 am to 6 pm,   and Saturday (West Branch) 8:30 am to 12:30 pm
  • DRIVE-UP:  Monday through Thursday, 8 am to 5 pm, Friday; 8 am to 6 pm and Saturday 8:30 am to 12:30 pm
  • ATM:  Open 24 hours a day, 7 days a week, 365 days a year

Your Management Staff

  • Scott Shipman

    Scott has been with North Iowa Community Credit Union since 1983 and...

  • Susan Hendershot

    Susan is the Chief Operations Officer at North Iowa Community Credit Union....

  • Jamie Smith

    Jamie is originally from Britt and now resides in Garner with her...

NICCU East Location

NICCU East Location

NICCU West Location

NICCU West Location

Understanding the needs of our entire membership, we're here to serve you with conveniently-located offices at 640 South Federal Avenue and 4063 4th St SW in Mason City. Our offices feature ample parking.

Our friendly staff is always happy to answer any question or conduct appropriate transactions over the telephone. During regular lobby business hours, please call 641-424-2281 for the Main Office, 641-423-2281 for the West Branch or Toll Free 888-424-2281. Fax 641-424-6013.

Our mailing address is:

PO Box 1248
Mason City, IA 50402


You may be eligible for membership if you are a resident of or are working in Cerro Gordo, Franklin, Hancock, Winnebago, Worth, or Wright Counties.

Once you become a member, your family members may join also, including spouses, children, parents, brothers, sisters, grandparents, and grandchildren. Each and every member is provided the same rights and privileges as offered by our member-owned credit union.

Becoming a member of North Iowa Community Credit Union is very easy. Simply stop into one of our offices. With an initial $25 deposit, which is used to open your Membership Savings Account, you are on your way to experiencing the Credit Union Difference. This $25 must remain in your savings account for you to take advantage of all credit union services and benefits.

For members under 16, only a $5 deposit is required. We have no monthly service charges on our savings plans to "eat away" at the accounts.

Notice to prospective members regarding new account opening procedures

To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

This means that when you open an account we will ask for your name, address, date of birth, social security number, and other information that will allow us to identify you.

All new accounts require valid and current government issued identification. These include an Iowa Drivers License or Non-Driver ID.

Individuals under 16 will need to provide a social security card and their parent/guardian will need to provide valid and current identification.